What is EMTS?
The regular paper based money order service of the post
office seemed a time consuming, expensive and inefficient approach of remit
money to any part of the country. There was a demand for quick transfer of
money to locations where the beneficiary can collect and use it instantly. With
this perspective in view, Bangladesh Post launched a new money order service
named Electronic Money Transfer Service (EMTS), commonly known as Mobile Money
Order Service. This fulfilled the expectations of people to remit the desired
amount of money to their near and dear ones so as to utilize when they need.
This is mobile as well as web based remittance service available in all important
post offices of the country. The sender can send the money within a minute and
recipient/beneficiary can collect it instantly. Both sender and recipient get
confirmation of the remittance and disbursement as soon as it is made in their
mobile phones.
Area Coverage:
This service is available in all important post offices of
the country. Presently 2750 post offices provide the EMTS which is covering all
district, upazilla/thana and important/busy rural post office locations. Every
month hundreds of post officials are being trained and the service is expanded
to those locations.
EMTS Tools/Devices:
Bangladesh Post maintains a server and call centre to
monitor and support the service. All Electronic Money Transfer Service
locations (post offices) are equipped with computer, internet connectivity
and/or mobile phones which are used to send the issue or payment request to the
server.
Procedure: The sender goes to the post office and fills up
an issue form (EMO -1) giving required information like sender name, address,
mobile phone number, recipient's name, address mobile phone number, amount of
money to be sent etc. The post office staff sends the information to the
central server through the computer or official EMTS mobile phone. When the
request is accepted and confirmed by the server through issuing SMS generating
a 16 digit unique PIN to senders mobile phone and a separate confirmation
message is sent to issuing post office. The sender shall inform the recipient
to collect the money from his/her nearest post office. The recipient goes to
the post office and again fill up the disburse form (EMO-2) and claim the money
showing the PIN. The post office counter operator verifies the information
given by the recipient from server with those used earlier by sender; if
everything is match the disbursement procedure is made. As soon as the
disbursement is completed the sender is again confirmed by another SMS
generated by the server.
FEATURES
1. Remittance in a minute
2. User Friendly- adoption of mobile phones &
applications
3. Maximum Area coverage: Locations distributed throughout
the country
(Presently 2750 POs), to be expanded to all Post Office
locations
4. Transaction security ensured by a 16 digit auto PIN
generation mechanism
5. Independent of Mobile Operator-customer enjoying mobile
operator's service can use this service.
6. EMTS devices not specific to power sources like electricity
-have freedom of using any Source of Power (electricity, battery, solar
charger)
7. Ensure customer satisfaction- Daylong well acquainted
Help Desk Service
8. Optional Corporate Services:
A) One 2 Many transactions-Option for Salary Disbursement
b) Many 2 One Transactions- Option for collection of
tution/Admission fees from students
9. Location Independent Disbursement
10. Widely used Network Partner- Banglalink Mobile Operator
11. Database Management and Security-VPN Connectivity
12. Scope to add new value added service and future
expansion
